Our Terms Of Data

Who we are. Harwex Union (“we”, “us”, “our”) is the controller of your personal data when you use our websites, apps, and services. You can reach our data team at support@harwexunion.com or at our business address: 301 East Water Street, Charlottesville, VA 22904 Virginia.

What this covers. This statement explains how we obtain, use, share, and secure personal data collected via the Harwex Union website and app. If you apply for or hold an account, additional product-specific notices may also apply during onboarding.

Personal data we may collect. The data we collect depends on how you use Harwex Union. It may include:

• Identity & contact: full name, residential address and history, email, and phone numbers.
• Date of birth/age (for eligibility and legal checks).
• Financial info: income details you provide during applications; account details for transfers where required.
• Usage & technical data: device identifiers (e.g., IP, approximate location), app interactions, and security logs.
• Verification data: government ID information and screening results where KYC/AML applies.
• Employment/education (only when relevant to an application).
• Other people’s data you share with us (you must have authority to share it and tell them about this notice).

How we use personal data. We use data to provide and improve services, verify identity, prevent fraud, enable payments, meet legal obligations, support you, and communicate important updates. We never sell your personal data.

Lawful bases. Depending on the activity, we process data on bases such as contract (providing services), legitimate interests (running, improving, and safeguarding Harwex Union), consent (where required), and legal obligation (KYC/AML, accounting, regulatory reporting).

Who we share with. We may share data with payment partners, identity verification providers, cloud/IT vendors, and regulators where required. We require all third parties to maintain appropriate security and use your data only for agreed purposes.

Security. We use encryption in transit and at rest, access controls, monitoring, and layered defenses. Enable 2-factor authentication in your account for added protection.

International transfers. Where data is transferred internationally, we use recognized safeguards (e.g., standard contractual clauses) as applicable.

Your rights. Depending on your location, you may have rights to access, correct, delete, restrict, or port your data, and to object to certain processing. To exercise rights, contact support@harwexunion.com.

How long we keep data. We keep data only as long as necessary for the purposes above and to meet legal/ regulatory requirements, then securely delete or anonymize it.

Updates. We may update this statement as our services or laws change. We’ll note the effective date and, when appropriate, notify you in-app or by email.